Customer Relations Executive
Position Type: Full-time
You are required to build positive customer relationships with new or existing customers and contribute to the company's growth by achieving sales goals.
Duties and responsibilities
- Meet sales goals and contribute to month-over-month growth
- Possess in-depth product knowledge and be able to deliver a presentation of our solutions
- Take inquiries and requests from customers and address their needs
- Maintain accurate customer’s records and recommend the right products for them
- Represent our brand in a professional, successful manner that results in a positive customer experience
- Coordinate with other members of the team to ensure company standards are being met
- Any other duties as assigned
Qualifications and skills
- Diploma and above
- Prior sales or customer service experience is an advantage
- Excellent verbal and written communication skills
- Good interpersonal skills